Privacy Policy

Privacy Policy

Effective date: April 18, 2023

At SSANGA TRADING (hereinafter referred to as “SSANGA,” “we,” “us,” or “our”), your privacy is of the utmost importance to us. We have created this Privacy Policy to help you understand how we collect, use, protect, and disclose your information when you use our website, www.ssanga.co.za (the “Site”) and any related services (collectively, the “Services”).

By using the Site and our Services, you agree to the terms of this Privacy Policy. If you do not agree with any part of this Privacy Policy, please do not use our Site or Services.

  1. Information We Collect

We collect the following types of information:

a. Personal Information: When you create an account, make a purchase, or subscribe to our newsletter, we may collect personal information such as your name, email address, phone number, and shipping address.

b. Payment Information: When you make a purchase, we collect your payment information, including credit card numbers and billing addresses, through our third-party payment processors. We do not store your payment information on our servers.

c. Usage Information: We collect information about your usage of the Site and Services, such as the pages you visit, the products you view, and the actions you take on the Site.

d. Device and Technical Information: We collect information about the device you use to access the Site, such as the device type, operating system, browser, and IP address.

e. Cookies and Tracking Technologies: We use cookies and other tracking technologies to collect information about your usage of the Site and your preferences.

  1. How We Use Your Information

We use the information we collect for the following purposes:

a. To provide and maintain our Services, including processing orders and managing your account.

b. To communicate with you, including sending you updates, newsletters, and marketing materials.

c. To improve our Services, including analyzing usage patterns and conducting research.

d. To protect our Site and Services, including detecting and preventing fraud and other security risks.

e. To comply with legal requirements and respond to law enforcement requests.

 

  1. Sharing Your Information

We may share your information with third parties in the following circumstances:

a. With our service providers, who help us operate and maintain the Site and Services.

b. With our business partners, such as suppliers and advertisers, to provide you with relevant offers and promotions.

c. In the event of a merger, acquisition, or sale of our assets, your information may be transferred to the new owner.

d. When required by law or to comply with a legal process, such as a subpoena or court order.

  1. Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, and loss. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

  1. Your Rights and Choices

You have the right to access, correct, or delete your personal information. You can manage your account settings and preferences through your account on our Site. If you have any questions or concerns about your privacy rights, please contact us at [email protected]

  1. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these third-party websites, and we encourage you to read their privacy policies before providing any personal information.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy on our Site. Your continued use of our Site and Services after any changes to this Privacy Policy constitutes your acceptance of the updated Privacy Policy.

  1. Contact Us

Email: info@ssanga.co.za

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